Cancellation policy

Subscription Cancellation Policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it. Your minimum commitment is for a year, and can manage your subscription through your individual portal (delivery address, pause, resume, skip an order, cancel), however if you cancel your subscription within the first 12 months you may be asked to pay for the remaining deliveries.  Your order confirmation emails have links to your order and portal. Store this link securely so you can easily find it to cancel your subscription. 

See our returns policy for more details on returns and refunds.